Yes you can! Just head over to www.AXAgoTravel.com and enter your travel details, fill up your personal profile, and proceed to make your purchase.
Yes, you can contact our 24/7/365 Travel Insurance Activation Hotline at +603 - 2142 0399 to make your purchase
Like any other insurance product, travel insurance protects you, specifically during your travel. AXA Travel Insurance protects your financial investment (up to the amount of your policy limits) should your trip be cancelled or interrupted for a covered reason, as well as provide additional benefits like medical and dental coverage, travel inconveniences, and so on. Kindly refer to our coverage benefits here.
AXA Travel Insurance is available for all Malaysians, Permanent Residents, and Employment Pass/Work Permit Holders & Dependent(s) of Pass Holders.
Yes you can, but your departure has to be from Malaysia. You can take any legal transportation from Malaysia to the country where your flight takes off. Do note that the dates of your travel insurance has to be from the date you depart from Malaysia until the date you return to Malaysia.
You can purchase your insurance on the same day before departure. You will not be covered if you buy your travel insurance after you have departed. However, you are encouraged to buy at least 14 days before in order to enjoy the trip cancellation benefit, this benefit is only available on our VIP and annual plans.
Yes, as long as you are permanent resident of Malaysia or holding a valid working permit or your dependents are residing in Malaysia. With the condition that all departures is from Malaysia and you are returning to Malaysia after your trip.
No, the coverage is only for leisure or business purposes. Working holiday is not considered as a leisure or a business trip.
For single trip, you can select any departure date up to 180 days from today.
Our 24 hours hotline at +603 - 2142 0399 is staffed with multilingual specialists who can help you with all types of travel related situations from anywhere in the world.
Yes, as long as you have not departed on your trip, you can email your request to firstname.lastname@example.org for policy changes.
You can request an additional copy of your policy documents by sending in an email to email@example.com.
Cancellation and refund request is subject to approval. To cancel or refund your policy, you have to send in your request to firstname.lastname@example.org, do note that your request is subject to approval.